Centier Bank hiring Commercial Loan Servicing Manager in Merrillville, IN | LinkedIn (2024)

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursem*nt, 401K match, Associate Stock Ownership Plan, Daycare Reimbursem*nt, FREE Onsite Fitness Center/Fitness Reimbursem*nts, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities: The Manager will manage five associates handling the Commercial Loan Bookings, Hazzard Insurance tracking and disbursals.

Job Summary: This position will manage a team that is responsible for the following processes:

• Booking all Commercial Loans
• Booking all Swaps
• Booking all Letters of Credit
• Managing Rate Changes
• Tracking Hazard Insurance and Disbursing Premiums
• Producing and Analyzing Reports related to Loans.

Essential Duties and Responsibilities:

Booking Loans:

• Supervise the booking and documentation of commercial loans ensuring accuracy and adherence to regulatory requirements.
• Support team in understanding complex loan packets to interpret how loans should be booked.
• Ensure the team verifies that proper documentation is provided to support the loan approval.
• Collaborate with internal departments to resolve discrepancies or issues related to Commercial Loan booking.
• Stay current on Bank Loan Policy and Commercial Lending Operational Procedures.

Insurance Related to Loans:

• Oversee the insurance requirements for loans.
• Ensure that borrowers maintain adequate insurance coverage as per loan agreements and regulatory guidelines.
• Disburse insurance premiums.
• Work closely with insurance providers and borrowers to address any insurance-related issues.
• Monitor Insurance reports that include policies that are outsourced.
• Monitor Force-Placed Insurance List.

Leadership and Team Development:

• Provide leadership, guidance, and mentorship to team members.
• Lead with a Servant Heart to foster a collaborative and supportive work environment focused on achieving departmental goals and objectives.
• Provide guidance, coaching, and training opportunities to encourage professional growth and development.
• Monitor and evaluate associate performance, providing regular feedback and implementing corrective actions when needed.

Ancillary Tasks:

• Ensure periodic rate changes are completed timely and accurately.
• Monitor and complete needed file maintenance.
• Serve as backup for completing SCRA changes.
• Assist with special projects and initiatives.

Loan Operations Analyst:

• Gather data and produce relevant reporting to meet regulatory needs.
• Design and develop ad hoc reports for the department as needed.
• Analyze data to identify patterns, trends and anomalies and make recommendations.
• Serve as back-up to the Loan Operations Business Analyst
• Assist in project management within the department, serving as the liaison to other departments.
• Analyze existing loan processes to identify inefficiencies, bottlenecks, and opportunities to improve.
• Work with Core provider to get issues resolved or enhancements made that better support Loan Operations.
• Assist in system changes and enhancements that impact Loan Operations.
• Continuously assess processes, reporting methodologies, data management, and analytical techniques to enhance the effectiveness and efficiency of Loan Operations.
• Assist with gathering data for examiners.

Knowledge, Skills, and Abilities:

• Aptitude for advanced quantitative analysis utilizing large amounts of complex data.
• Ability to query data using report software, SAP based knowledge a plus.
• Ability to manipulate data using Excel filters, lookups, and pivot tables.
• Familiarity with data cleaning and validation.
• Aptitude for administration of software systems including advanced trouble shooting.
• Familiarity with commercial loan booking processes.
• Self-starter, motivated, and looking to provide value in all activities.
• Ability to collaborate with a team and independently.
• Ability to learn new information quickly.
• Ability to communicate effectively with others (both written and verbally).
• Ability to maintain confidentiality in all aspects of the job.
• Ability to listen and be able to extract pertinent information.
• Ability to organize and manage projects of many sizes.
• Deadline driven with a high degree of professionalism.

Minimum Qualifications:

• 5+ years’ experience in Loan Operations; loan documentation booking experience preferred.
• Bachelor’s degree in business related field preferred

Department hours are Monday-Friday 8:00-5:00 CST. What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation StatementCentier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.

Equal Opportunity Employer: Disability/VeteranCentier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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