Dr. Mason’s current interests include expanding her knowledge of the world’s religions, meditation, vegetarian cooking, jogging, and playing the guitar. But her biggest joy is spending a lot of time watching her two boys play baseball, soccer, tennis, lacrosse, and basketball.
Practicing dermatology has been such a joy in my life, and I learn so much while getting to know my patients. As my interests include medical dermatology and dermatologic surgery, I enjoy treating patients with varied skin conditions, and managing complicated medical dermatologic problems to help achieve successful outcomes. I feel privileged that my patients trust me to diagnose and treat their skin conditions.
Services
Acne & Rosacea Treatment for Adult and Teen Skin
Acne & Rosacea Treatment for Adult and Teen Skin
Your ARC dermatologist will help you decide on the best treatment plan for your acne.
A skin biopsy is done by removing cells or skin samples from your body for laboratory examination. The skin samples are used to help diagnose skin conditions and determine a treatment plan for you.
Care for Chronic Skin Conditions like Psoriasis, Eczema, Lupus, etc.
Care for Chronic Skin Conditions like Psoriasis, Eczema, Lupus, etc.
Your ARC dermatologist works with you to provide the proper care to ease chronic skin conditions like psoriasis, eczema, lupus, etc.
Diagnosis and Management of Cancer and Other Skin Lesions (Suspicious Moles, Warts, Cysts, Lipomas)
Diagnosis and Management of Cancer and Other Skin Lesions (Suspicious Moles, Warts, Cysts, Lipomas)
Detecting severe skin conditions early can improve your quality of life. Our ARC dermatologists can provide the proper care for skin cancer and other skin lesions.
Contact dermatitis is a reaction that happens after your skin comes in direct contact with certain substances. Patch testing can be done to find the substance that's causing the rash.
ARC offers telemedicine visits for primary and specialty care. Doctors can quickly evaluate you for a new health issue or follow up with you via a phone call or video visit from the comfort of your home.
Learn More
Locations & Hours
ARC Far West Medical Tower 6811 Austin Center Boulevard Suite 300 Austin, TX 78731 Get Directions
512-346-8888 Fax: 512-406-7321
Mon-Fri: 7:30am - 5:00pm Sat-Sun: Closed
Credentials
Board Certifications
Board Certified in Dermatology
Medical School
The University of Texas Health Science Center Medical School, San Antonio, TX, 2000
Residency
The University of Texas Health Science Center, Division of Dermatology, San Antonio, TX, 2007
Education
B.S. in Biology, The University of Texas at Austin, Austin, TX, 1996
Professional Positions
Member, Alpha Omega Alpha Medical Honor Society
Member, American Academy of Dermatology
Member, American Board of Dermatology
Member, Austin Dermatological Society
Member, Texas Dermatological Society
Member, Texas Medical Association
Member, Travis County Medical Society
Awards & Honors
Austin’s Top Doctors, Austin Monthly,2021,2022, 2024
Rating based on "Did the healthcare provider or doctor provide the care you expected?"
4.9out of 5
ARC Patient Feedback
Guide to ARC Patient Feedback and Ratings
Austin Regional Clinic (ARC) doctors, staff, and leadership are committed to providing our community with high quality convenient care. One of the ways we demonstrate this priority is through our online transparency.
You can review our provider ratings and comments on our web site with the confidence that they are all based on verified visits. We post all patient feedback relevant to the entire visit and only refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
The below guide provides details about how we collect and share our patient feedback.
Who runs the survey?
ARC partnered with Press Ganey to collect patient feedback about their doctor’s visit. We gather feedback from text surveys that are sent after the visit. Press Ganey is an independent third party customer feedback company that provides the technology to collect the feedback and display ratings and comments on our web site. All ratings are submitted by actual patients and verified by ARC.
How do patients receive the survey?
Patients for whom we have a mobile phone number receive a text survey within two hours of checking in for their visit. Patients are asked to complete the survey and provide ratings and comments regarding their experience at different touch points of their visit. We use this feedback to recognize doctors and staff, identify issues we can correct, and enhance our care.
Do you post all positive and negative comments?
ARC posts all positive and negative patient feedback that is relevant to the entire visit. We refrain from posting comments that are libelous, profane, or those that risk the privacy of our patients.
What questions do we ask?
ARC asks questions that touch on the overall patient experience related to their visit. Anyone seeking detailed information about each question can view the ratings for each specific question on the Reviews tab on the provider bio page on the website. We calculate our provider star ratings based on the responses to question number six below. We calculate our location star ratings based on the responses to all the below questions.
Rate how easy it was to make your appointment.
Rate the helpfulness of the front-desk staff.
Rate the helpfulness of the doctor's nurse and/or medical assistant (MA).
Did the healthcare provider or doctor provide the care you expected?
How likely is it that you would refer a friend/family member to this doctor or NP/PA?
Please let us know anything that you particularly liked or disliked about your experience with today’s office visit.
Why don't all providers display a rating?
Since more recent data provides a more accurate picture, we require a minimum of 30 patient surveys per doctor in the last 12 months before we post a physician’s rating.
Why can I only see comments from the last 90 days?
ARC physicians and staff review all comments and act to rectify issues. Since the purpose of the feedback is to allow us to improve the overall patient experience, we display the last 90 days of comments which are the most relevant for the practice.
Can anyone complete a survey or post a comment about a physician?
No. Only patients having an outpatient visit by an ARC physician receive a survey. The results are based entirely from patients who have actually been treated by the physician in our clinics.
How is patient information protected?
Comments are reviewed and approved prior to being published to the website. If a comment contains any personally identifiable information, that information will be removed from the comment.
MA/nurse was very helpful supportive and professional. Same for Dr Mason!
June 19, 2024
Dr. Mason is kind and caring. She takes the time to listen and asks questions to insure that she has all of the information she needs to provide excellent care.
June 19, 2024
Long wait to see the doctor.
June 19, 2024
Excellent!
June 18, 2024
Dr. Mason is always thoughtful and attentive. She is extremely knowledgeable and skilled in her practice. I feel confident that I’m getting excellent care.
June 18, 2024
Horrible check in Process at main desk
Mentions
50 ARC doctors recognized as “Top” by Austin Monthly!
50 ARC physicians named to Austin Monthly's "Austin’s Top Doctors 2024." See who's on the list.
25 Austin Regional Clinic physicians named Texas Super Doctors
Twenty-five Austin Regional Clinic (ARC) physicians, representing nine specialties, have been named Texas Super Doctors® 2022 by Texas Monthly magazine.
Address: Apt. 203 613 Huels Gateway, Ralphtown, LA 40204
Phone: +2135150832870
Job: Regional Design Producer
Hobby: Nordic skating, Lacemaking, Mountain biking, Rowing, Gardening, Water sports, role-playing games
Introduction: My name is Fredrick Kertzmann, I am a gleaming, encouraging, inexpensive, thankful, tender, quaint, precious person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
ARC Far West Medical Tower
